Making an order on the internet is the only way to order at Scooterpartsco.com. Please register first by setting up an ID (email) and password. We do not accept telephone orders.
When you shop our site you will see if products are in-stock or out of stock. This information is live and is the same information we look at. We do our best to keep it accurate.
When you have selected the items that you want to purchase, proceed to the shopping cart and then to check out.
We are not perfect. By chance that our inventory is not correct and we don’t have an item on your order we will contact you to confirm if you would like to proceed with the order. We also sell on Ebay and a lot of our Clearance Items sell fast, so there is a chance that an item will be sold out but won't show up as such on the site. It is our intention that there will be no surprises when you get your order.
We accept Visa, Mastercard, Discover, American Express and Paypal as payment forms. We do not refund Paypal fees or any other fees retained by payment processors.
You will receive email confirmation when your order is shipped. We will not put an invoice on the box, just a packing slip. This is for your protection.
Shipping
We pack items to keep shipping costs as low as possible. The further you live from us, and the larger the package, the more likely that you will get it faster if we ship it to a Business Address, even with our flat rate shipping option.
Our most popular shipping option is our $9.99 flat rate shipping. This is for the entire USA, including Alaska, Hawaii and Puerto Rico, but does not include shipments that are classified as oversized or to Alaska, Hawaii or Puerto Rico. Oversized shipments including windshields, crash bars, tires, top cases and certain other luggage, exhausts and seats, will be charged actual shipping cost. Our $9.99 flat rate shipping means we ship your purchase in the smallest package we can.
We also have Free Shipping in the USA for any order of $199 or more. This does not include shipments that are classified as oversized or certain shipments to Alaska, Hawaii, Guam or Puerto Rico. Oversized shipments including windshields, top cases or trunks, crash bars, tires, exhausts, some front and rear luggage racks, Vespa steering stems and seats, will be charged actual shipping cost.
Canada- Our shipping estimator is fairly inaccurate. Choose UPS shipping for the quickest service. We will process your order, ship via USPS, and either refund or send a paypal invoice for the difference. We do not mark up our shipping, and charge the actual cost. Shipping to Canada starts at just $10.49. Oversize items, such as seats, windshields and tires will usually ship via UPS.
Australia, New Zealand, England, Japan, Korea and select other Countries- choose Store Pickup at checkout and we will send you an invoice for the actual shipping charges. Our International Rates to countries with a functioning postal service start at $12.99.
International Customers- We have excellent rates available for International Shipping just about everywhere. Para envios a america latina, recomendamos usar https://aeropost.com
